人机交互领域中面向老年群体的对话智能体研究现状综述

A REVIEW OF CURRENT RESEARCH ON CONVERSATIONAL INTELLIGENCES FOR THE ELDERLY IN THE FIELD OF HUMAN-COMPUTER INTERACTION

  • 摘要: 对话智能技术以更加便捷、友好、包容的技术优势,被认为是老年人共享数字红利的重要技术手段。然而,老年群体对其接受和使用程度依旧面临着诸多挑战,需要更加全面、系统化地理解和分析。为此,研究旨在综合分析当前面向老年群体的对话智能体设计和研究现状,为之后面向老年群体的对话智能体技术设计和发展提供理论支撑,开展了针对近15年来人机交互领域中面向老年群体的对话智能体文献综述研究,并基于此给出设计建议。

     

    Abstract: With the advantages of being more convenient, friendly and inclusive, artificial intelligence technology is considered as an important technical means to allow the elderly to share the digital dividends. However, the acceptance and use of AI technology by the elderly still face many challenges. With the research goal of "analyzing the current status of AI technology design and research for the elderly, and providing theoretical support for the design and development of intelligent services for the elderly", we conducted a systematic review study on the literature of conversational intelligences for the elderly in the field of human-computer interaction in the past 15 years. And based on this, design suggestions were given.

     

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